About Us

About powbattery.com

powbattery.com is a online power accessory superstore, provides our customers with premium quality battery, charger and other accessories for various electronic equipment at the most competitive price.

powbattery United States site
Our Address:
3350 Laurel Ridge Ave.
Ruskin, FL 33570
United States
(Warehouse Only, no pickup available!)

Working office phone: +86 13569665019
Contact Email: support@powbattery.com

Our office hours is 9:00 am - 5:00 pm Pacific Time, excluding holidays.

Please use the following methods to contact powbattery.com:
If you can't find the product or have any questions about our products, please email us : support@powbattery.com

Payment

◆Security Guarantee
Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

◆What payment means do you accept?
We accept Visa and MasterCard payment through PayPal payment system.



Note: No need to register a Paypal account. Paypal accepts credit card directly now! Free, secure and it protects buyers.

Shipping Policy

◆Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.

◆All item will be shipped by UPS, Fedex or USPS within 1 business days (excluding weekend & holiday). It takes approximately 3-7 working days. Shipping time is only estimated and not guaranteed. Please contact us if there's any problem. Our contact email address: support@powbattery.com

◆ The Shipping & handling fee are $6 per order within United States

◆ We are not responsible for wrong or undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.

Return & Warranty

◆It is our goal to provide our customer 100% satisfaction.

◆30 Days Money Back Guarantee and one year Warranty from the date of original purchase. Buyers must contact us to send the defective items back for exchange or refund within the warranty period.

◆ Our warranty does not extend to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.

◆ We will provide a Returned Merchandise Authorization (RMA) number for each item that needs to be returned. We do not allow returns without first requesting a RMA number.

◆For all return products customers MUST contact us for the returning address. Products should be returned with original packages and must be returned in like-new condition with all accessories and packaging. Our contact email address: support@powbattery.com

◆In all cases, buyers pay shipping fees at their own cost to return products for exchange or refund. We will be responsible for the postage of replacements. Refund will be made upon receipt of the returned item.

◆Please offer tracking number.
EMAIL: support@powbattery.com
Note: please email us for RMA number via our Contact Us page, and then offer tracking number for return.