Payment & Shipping

Payment

◆Security Guarantee
Shopping with us is safe and secure. None of our customers have ever reported fraudulent use of their credit cards as a result of shopping with us. You can be assured that the information you give us is confidential. We do not sell, rent or share information of our customers with other parties.

◆What payment means do you accept?
We accept Visa and MasterCard payment through PayPal payment system.



Note: No need to register a Paypal account. Paypal accepts credit card directly now! Free, secure and it protects buyers.

Shipping Policy

◆Our shipping rates include the cost of shipping, handling, packaging and related manpower costs.

◆All item will be shipped by royal mail within 1 business days (excluding weekend & holiday). It takes approximately 3-7 working days. Shipping time is only estimated and not guaranteed. Please contact us if there's any problem. Our contact email address: support@powbattery.com

◆ The Shipping & handling fee are £4 per order within United Kingdom

◆ We are not responsible for wrong or undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.

Can I come to your locations to pick up an item?

Unfortunately, we are not currently configured for individuals to come to our locations to pick up their orders. We are merely an office for processing the paperwork for these transactions.

Who will deliver my orders?

Items will be shipped by Royal Mail. We may use other carriers as necessary.

How long will it take for my item to reach me?

Please note that business days, excluding Saturdays, Sundays and Public Holidays, are calculated in terms of delivery period. In general, it takes about 3-7 business days for delivery.

How do I track my shipment?

We would send an e-mail with the tracking number so you can check the progress of your delivery at the carrier's web site.

What should I do if my shipment never arrives?

Please allow up to 15 business days for your item to be delivered. If it still does not arrive, please reach us by clicking the 'Contact Us' button on the website. We will get back to you shortly.

How do I ship items to a different address?

During our checkout process, specify where you want your purchase shipped. It can be different from your credit card billing address. You may specify any ship-to street address.

Any Question Please Contact Us: support@powbattery.com